Returns & Exchanges

At TWOPAGES Curtains, we want you to love your custom window treatments; if you are not completely satisfied, you can return eligible items within 30 days of delivery. Please note that custom-made orders are subject to specific conditions due to their bespoke nature.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization (RA) number.

• 2.
  Prepare the Package

  Securely pack the curtains in their original packaging, ensuring all hardware, accessories, and documentation are included to avoid restocking fees.

• 3.
  Shipping the Items

  Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking receipt for confirmation.

• 4.
  Inspection and Refund

  Once our warehouse inspects the returned goods for quality standards, your refund or exchange will be processed within 7-10 business days.